Oct 21, 2022
OMT Service Limits
Service Level Agreement
The SLA specifies product and support service guarantees, remedies, and restrictions.
Other Service Limits
The Okta Management Tool enforces various service use limits as listed below. Some may be increased for-fee by contacting our Sales team.
| Limit | Exceeding Limit | Upgradeable |
|---|---|---|
| 24 hours between runs in a scheduled job | Cannot configure a job with <24 hours between runs | yes |
| 4 active, scheduled jobs on the same tenant | Cannot save the fifth job | yes |
| 1 active job running per tenant | Jobs will automatically queue | no |
| 100 full backups retained | Oldest backup is deleted, unless it is the last full backup for a job | yes |
| 90 days of backups retained | Automatic deletion after 90 days | yes |
| >90-day backups run slower | Longer retrieval results in slower runs | yes |